Privacy Policy

Effective Date: 10 October 2024

1. Introduction

Welcome to Advance Flooring Systems Limited (the “website”). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information we collect

We may collect personal information that you provide directly to us when you:

  • Subscribe to our newsletter
  • Contact us with enquiries
  • Engage with our services

The types of personal information we may collect include:

  • Name
  • Email address
  • Phone number
  • Any other information you choose to provide

3. Use of your information

We may use the information we collect for various purposes, including:

  • To communicate with you, including sending updates and marketing communications
  • To respond to your enquiries and support needs
  • To analyse usage and improve our services
  • To comply with legal obligations

4. Disclosure of your information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • With your consent
  • To service providers who assist us in operating our website and providing our services, subject to confidentiality obligations
  • When required by law or to comply with legal processes

5. Data security

We take reasonable steps to protect the personal information you provide from loss, theft, misuse, and unauthorised access. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your rights

Under the Privacy Act 2020, you have the right to:

  • Access your personal information
  • Request correction of your personal information
  • Request deletion of your personal information

To exercise these rights, please contact us at sales@advanceflooringsystems.com.

7. Cookies and tracking technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings.

8. Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact us

If you have any questions about this Privacy Policy, please contact us on sales@advanceflooringsystems.com.